1. Ensure good lighting – Make sure there’s enough light to see the details of you and your partner’s (or family’s) faces, but not so much that faces appear overly bright or washed out.
2. Head-on shots are ideal – Try to capture a straight-on photo that includes everyone’s full face, with no important details cropped out. If someone’s face is partially hidden, that’s how it will appear on your custom product!
3. Avoid blurry images – The clearer the photo, the better the final product. Remember, the image may be resized, so finer details might not be as prominent. Crisp, high-quality photos produce the best results.

Most of our custom products require 1-2 business days for order processing. Production times vary by product type, as we create each item with care and precision. Additionally, different products may be shipped with different carriers, depending on their size and destination.

On average, you can expect to receive your order within 10-15 business days. However, please note that delivery times may fluctuate based on product specifics and shipping destinations. For holiday seasons or high-demand periods, we recommend placing orders early to avoid potential delays. Keep an eye out for any updates on holiday processing and shipping times.

Please Note: Delivery times during the holiday season may fluctuate due to high demand and the custom nature of our products. We recommend placing orders early to avoid any potential delays. Look out for updates on holiday turnaround times to ensure timely delivery.

For our customers, we charge a flat shipping fee of $6.95 for most items. For larger items, such as canvas prints, there is a fixed shipping fee of $19.95. If you have any questions or concerns about shipping, our Customer Service Team is here to assist you.

We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.

NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.

Due to our quick turnaround times and the custom nature of our products, we are unable to make any changes once the order is placed. However, you may cancel your order free of charge within the first 5 hours of placing it.

If your refund is processed through PayPal, it may take 7-10 business days to complete. But no worries—we’re confident you’ll love your purchase! Refunds are usually only needed for those rare moments when excitement leads to adding a few too many items to your cart.